Effective date: 27 March 2026

At IamTagged, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and when we may share it when you use our app, website, and related services.

By using IamTagged, you agree to the practices described in this Privacy Policy.

1. Who we are

IamTagged is an asset management and recovery platform that helps users register, manage, identify, and report tagged items.

Our website: https://iamtagged.co.za

If you have any privacy-related questions, you can contact us through the contact details published on our website.

2. Information we collect

We may collect the following types of information:

Personal information

Name and surname
Email address
Mobile number
Address information
Account-related information
Payment-related status information

Asset-related information

Asset names
Serial numbers, VINs, or identifying details
Asset descriptions
QR or tag-related information
Asset status, such as active or lost/stolen

Location information

Because IamTagged is an asset-related platform, we may collect and process location-related data, including:

GPS coordinates
City or location information entered by the user
Address details linked to assets
Location data used for asset management, recovery, or reporting features

Technical and usage information

Device information
App version
IP address
Browser type
Operating system
Log data
Crash or diagnostic data
App usage and analytics data

3. How we collect information

We collect information in the following ways:

When you create an account
When you fill in forms in the app or on our website
When you register or update assets
When you use location-based features
When you make a payment or subscription payment
When you interact with our website
Through cookies and similar technologies
Through third-party services integrated into our platform

4. How we use your information

We use your information to:

Create and manage your account
Provide the IamTagged app and website services
Register, store, and manage assets
Help identify, track, or report lost or stolen items
Display and manage QR or tag information
Process payments and subscriptions
Send service-related emails and notifications
Send push notifications
Improve app functionality, performance, and security
Monitor usage and analytics
Prevent fraud, abuse, or unauthorized access
Comply with legal obligations

5. Location data

IamTagged may collect and use GPS coordinates and related location information for features connected to asset registration, asset location defaults, reporting, recovery, and related services.

Location information may be provided by you manually, selected through search tools, or generated from services such as address or places lookup tools.

You should only provide location information that you are comfortable sharing and that is necessary for the relevant app feature.

6. Push notifications

We may send push notifications through the app for service-related purposes, including:

Account or login-related alerts
Asset-related alerts
Lost or stolen asset notifications
Recovery-related actions
System or subscription notices
Important updates related to your use of the platform

You can manage push notification preferences through your device or app settings where available.

7. Analytics

We use analytics tools and related technologies to understand how users interact with our app and website. This helps us improve performance, features, reliability, and user experience.

Analytics data may include:

Screen views
Feature usage
General device or browser details
Session activity
Error and performance data

We do not use analytics to intentionally identify you personally unless required for service, security, or legal reasons.

8. Payments

Payments and subscription-related transactions may be processed by third-party payment providers, including PayFast.

We do not store full payment card details on our own servers unless expressly stated otherwise. Payment information submitted during checkout is handled according to the relevant payment provider’s own privacy and security practices.

You should review the privacy policy of PayFast and any other payment provider you use through our platform.

9. Third-party services

We may use trusted third-party services to operate and improve the platform, including services for:

Website hosting
App infrastructure
Payment processing
Maps, places, and geolocation services
Analytics
Notifications
Email delivery
Security and fraud prevention

These third parties may process data on our behalf where necessary to provide their services.

10. Google Places and location search services

IamTagged may use services such as the Google Places API or similar tools to help users search for or select addresses, cities, or locations.

When you use these features, the data you enter may be processed by the relevant third-party provider in accordance with their own privacy terms.

11. Cookies and website technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Improve performance and usability
Remember preferences
Measure website activity
Support security and fraud detection

You can manage cookie preferences through your browser settings, but some features may not function properly if cookies are disabled.

12. Sharing of information

We do not sell your personal information.

We may share information only where necessary:

With service providers that help us operate the platform
With payment providers such as PayFast
With hosting or technical support providers
When required by law, regulation, court order, or lawful request
To protect our rights, users, or platform
In connection with a merger, sale, restructuring, or transfer of assets

13. Data retention

We keep information only for as long as reasonably necessary to:

Provide the services
Maintain records
Resolve disputes
Enforce agreements
Meet legal, accounting, or security obligations

The retention period may differ depending on the type of information and the reason it was collected.

14. Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet or stored electronically.

15. Your rights

Depending on the laws that apply to you, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of information where appropriate
Object to certain processing
Withdraw consent where processing is based on consent
Request limited use of your information

To make a privacy-related request, please contact us through the contact details on our website.

16. Children’s privacy

IamTagged is not intended for use by children without the involvement and consent of a parent or legal guardian where required by law. We do not knowingly collect personal information from children in a manner prohibited by applicable law.

17. International processing

Your information may be stored or processed in countries other than your own, depending on the services and infrastructure we use. Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place where required.

18. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the app, website, or services after changes are posted means you accept the updated Privacy Policy.

19. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on our website:

https://iamtagged.co.za